About Us

Northeast Car Care Centre

Northeast Car Care Centre is a professional automotive service center located along National Highway, Cabalanggan, Bantay, Ilocos Sur. The company provides reliable vehicle maintenance, diagnostics, repair, and automotive care services for private vehicles, SUVs, light trucks, commercial vehicles, and fleet customers.

Northeast Car Care Centre reception and customer lounge

Customer space

Comfortable waiting areas and service support.

NCCC provides customer-facing service areas, product displays, billing support, and a lounge environment while vehicles are being attended to by the workshop team.

Company History

Northeast Car Care Centre traces its beginnings to 1995 with the establishment of Northeast Tire Supply & Service Centre (NETSSC). The business was created with a vision to provide quality automotive products and reliable services to the people of Ilocos Sur and its neighboring provinces. At a time when most service centers in the area offered general automotive services, NETSSC focused on becoming a specialized tire service center supported by modern equipment, high-technology facilities, and professionally trained personnel.

Through careful understanding of customer needs and the growing demand for dependable automotive services, NETSSC positioned itself as a service provider committed to quality, efficiency, and customer satisfaction. Its early focus on tire services allowed the company to build a strong reputation in the local automotive industry.

As the business continued to grow, NETSSC expanded its product offerings and dealership partnerships. It became an exclusive distributor of well-known automotive brands such as Castrol Products, Gajah Tunggal Tires, and Furukawa Batteries for Ilocos Sur, Ilocos Norte, Abra, and parts of La Union. To better serve its customers, the company also added car accessories, spare parts, and various types of motor batteries at reasonable prices.

After two years of successful operation, the company saw the need to expand in order to bring its products and services closer to more customers. In December 1997, Wheels Specialist Center, Inc. was established in the southern part of Ilocos Sur. Located along the National Highway in Calaoa-an, Candon City, Ilocos Sur, this branch helped strengthen the company's presence and leadership in car care services within the province.

Over the years, NETSSC and Wheels Specialist Center, Inc. continued to improve their operations, facilities, and manpower. The company placed strong importance on training and skills development to ensure that customers received fast, efficient, affordable, and high-quality service. These efforts helped the business grow from two small but capable auto workshops into a stronger and more established automotive service company.

In October 2004, a bigger and more complete automotive workshop was developed. This became Northeast Car Care Centre, owned and managed by Wheels Specialist, Inc. It was officially inaugurated on January 28, 2005, and is strategically located along the National Highway in Cabalanggan, Bantay, Ilocos Sur. The new facility was designed to accommodate a wider range of car service needs while providing customers with a more convenient and comfortable place to relax while their vehicles are being serviced.

Northeast Car Care Centre was built with modern facilities and staffed by professionally trained personnel capable of providing accurate assessments, efficient service, and reliable automotive care. The company continued to expand its service coverage and product lines to meet the increasing needs of vehicle owners in the region.

NCCC became an authorized dealer of trusted automotive products, including high-performance tires such as Gajah Tunggal, GT Radial, Dunlop, Goodyear, and Bridgestone, as well as Dong-Ah Tubes and Flaps. The company also carried reliable battery brands such as Furukawa Batteries and Motolite Batteries, along with lubricants such as Cyclon, Mag 1, Ipol, Ravenol, and National.

On June 2, 2006, Northeast Car Care Centre achieved an important milestone when it became the only Five Star Auto Workshop for Servicing and Repairing Motor Vehicles in the Ilocos Region, accredited by the Department of Trade and Industry. The company was also granted the DTI-Certified Establishment Silver Seal, recognizing its commitment to quality service, customer care, and responsible business practices.

As competition in the automotive maintenance, repair, accessories, and service industry continued to grow, Northeast Car Care Centre responded by improving its corporate identity, widening its service range, and strengthening its relationship with customers, suppliers, employees, and the public. The company continued to adapt to new technologies and market demands while maintaining its focus on dependable service.

On July 31, 2009, Northeast Car Care Centre affiliated with Bosch Car Service, one of the world's leading automotive service networks and technology providers. This affiliation allowed NCCC to introduce more advanced vehicle diagnostic systems, electronic communication system testing, ECU diagnosis, and modern measuring techniques. Through Bosch Car Service technology and support, NCCC was able to provide quality service for different vehicle brands and offer reliable aftermarket parts at reasonable prices.

The company's dedication to consumer welfare and service excellence was further recognized in October 2011, when Northeast Car Care Centre became the first car service center in Region I to receive the DTI Gold Bagwis Award for Excellence for Consumers. This recognition highlighted the company's commitment to fair business practices, quality service, customer protection, and continuous improvement.

In December 2021, Northeast Car Care Centre received its second DTI Gold Bagwis Award for Excellence for Consumers, further strengthening its reputation as one of the most trusted automotive service centers in the region.

Today, Northeast Car Care Centre continues to maintain its respected position in the automotive industry as a service-oriented and customer-focused car care center. With its history of growth, quality products, professional service, and commitment to customer satisfaction, NCCC remains dedicated to providing reliable automotive solutions for every journey.

Company Vision and Mission

Company Vision

Northeast Car Care Centre is to be the leading provider of automotive services in Ilocos Region and continue to maintain its reputable position in the industry as one of the most service-oriented car care service centers in the Province of Ilocos Sur, other parts of Region I, and the Cordillera Province.

Company Mission

Towards the realization of its vision, Northeast Car Care Centre is guided by its mission to provide reliable products and services, develop people and skills, sustain responsible environmental practices, and share proper preventive maintenance knowledge with customers.

Values

  • Professional service
  • Clear communication
  • Reliable workmanship
  • Customer safety
  • Continuous improvement

Company mission commitments

  1. To help the local government in providing jobs and developing the skills of youth and fresh graduates, while continuously upgrading the skills and knowledge of its personnel to keep them updated with the latest and advanced automotive technologies, products, and services to ensure the safety, comfort, and satisfaction of its customers.
  2. To provide the highest level of service and help drive the region to progress by providing customers with reliable products and services.
  3. To be responsible in ensuring and sustaining an environmental management system.
  4. To share knowledge concerning proper preventive measures and maintenance schedules, bring goods and services closer to customers, and establish leadership in car care service.

We strive on a daily basis to improve our service and do it with a smile, providing professional care in every journey.

Why choose us

Professional diagnostics

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Practical repair guidance

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Support for private and fleet customers

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Centralized service documentation

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Contact

Ready to schedule service or ask about fleet support?

National Highway, Cabalanggan, Bantay, Ilocos Sur, Philippines